job community manager

Founded in 2009 in Berlin, betahaus became one of the first coworking spaces in Europe and a place where people could break from the traditional office environment. One where people could collaborate. Since the very beginning we host, educate, entertain, and boost a new generation of leaders. Our members create a healthy mix of some of the most disruptive startups, digital and marketing agencies, global tech companies, corporate representatives, designers, architects, and other amazing freelance brains. We have a powerful web of affluent partnerships with coworking spaces around the world, with global leaders in the technology, finance, digital, and marketing industries, and with government and non-governmental organizations.

betahaus is about being in beta. About always being open to change, and never getting stuck in routines just because they’re comfortable. We love to innovate and we hack our traditions, structures, concepts, and spaces constantly. Today betahaus is widely used as a synonym for coworking and a flexible office environment. Our locations in Berlin, Hamburg, Sofia, Barcelona, and Bucharest host over 2000 people daily.

JOB PURPOSE

The Community Manager role is to build an engaged and connected community both online and offline. Your focus will be on building connections with members, understanding their needs and making them feel at home in betahaus. Moreover, the Community Manager is responsible for organizing events and other community gatherings in order to strengthen the relationships between our members. You will be on the forefront of the onboarding process of new members and throughout their entire stay when it comes to using betahaus’ facilities, systems and additional services. 

The person in charge is a people-oriented team player who acts as an ambassador for our brand and values. You are an energetic and highly motivated person who is willing to contribute and grow with us. We will take care of the rest.

KEY RESPONSIBILITIES

  • Organizes tours and test days focused on providing great experience to people with interest in joining betahaus’ community. 
  • Executes processes related to members such as onboarding and troubleshooting for use of facilities, technical equipment and services such as wi-fi, printing, access, security, post and other.
  • Deals with external suppliers and vendors of various services to the betahaus organization and community.
  • Creates, executes and promotes community events. Pro-actively looks for initiatives to launch within the community.
  • Ensures members’ satisfaction by collecting feedback, solving problems and adopting new ideas to address improvement areas. 
  • Takes part in the design and development of new coworking products or services.
  • Provides advice and recommendations to the management team about business development, operations, revenues and partnership opportunities. 

PROFILE

  • 2 – 4 years of working experience in roles with a proven track record of delivering results and meeting targets.
  • Experience in client-facing, reception, in-person, front-office or other people-oriented positions.
  • People and/or community management skills regardless of the industry.
  • Solid communication and problem-solving skills.
  • Self-motivated, energetic and bright personality.
  • Flexible, adaptable and “ready-to-help” attitude.
  • Experience with social media platforms is an advantage, other digital products and creating digital content.
  • Fluent in Bulgarian and English, mastery of other foreign languages is an advantage.
  • this is an on-site position based in Sofia, Bulgaria
  • additional health insurance
  • multisport card
  • home office days
  • monthly team gatherings

apply by Oct 30th.

WORK IS NO LONGER A PLACE!